Terms of service

This User Agreement regulates the relationship between You (User) and the Vital Textile website (hereinafter - "Company", "We") regarding the use of the online store.

1. General provisions

1.1. By using the site, You automatically agree to this Agreement.

1.2. If You do not agree with the terms - stop using the site.

1.3. The Company reserves the right to change the provisions of the Agreement without prior notice.

2. User rights and obligations

User has the right to:

Receive complete and reliable information about products
Place orders in accordance with payment and delivery terms
Contact support if questions arise

User undertakes to:

Provide truthful contact information when placing an order
Not use the site for fraudulent or illegal purposes
Comply with payment, delivery, product return terms

3. Company rights and obligations

Company has the right to:

Change site functionality, pricing policy, delivery and payment terms
Suspend site operation for updates or maintenance

Company undertakes to:

Company undertakes to:
Provide user with complete and reliable information about the product
Fulfill delivery/return obligations in accordance with the terms

4. Limitation of liability

4.1. The Company is not responsible for technical failures in the operation of the site caused by malfunctions on the part of the provider or user.

4.2. The Company is not responsible for the actions of third-party delivery services or payment systems.

4.3. In case of unforeseen circumstances, the company reserves the right to change the terms.

5. Dispute resolution

5.1. All disputes and disagreements are resolved through negotiations.

5.2. In case of impossibility of pre-trial settlement - in accordance with the current legislation of Ukraine.

6. Changes to the agreement

6.1. The Company has the right to change the Agreement at any time.

6.2. Changes take effect from the moment of publication on the site.

6.3. The User is independently obliged to familiarize himself with the current version.