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Manufacturing home textiles since 1992
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Delivery and payment

We strive to make the purchasing process as convenient as possible, so we offer flexible payment and delivery options for each customer. See details below:

Payment methods

You can choose a convenient form of payment:

  • Full prepayment to card
  • After placing the order, you will receive payment details. Carefully check to avoid payment errors.
    💡 Please note: the transfer fee, if any, is paid by the buyer.

  • Payment on receipt (cash on delivery)
  • You can pay for the order upon receipt at the post office.
    💡 Please note: the transfer fee, if any, is paid by the buyer.

  • Payment in installments or postpay through services
  • Payment in installments services are connected (if available), convenient for large orders.

Delivery methods

Vital Textile
Self-pickup
Nova Poshta
Nova Poshta
Ukrposhta
Ukrposhta
Meest
Meest
Delivery
Delivery

Goods are shipped within 2-5 business days after payment confirmation.
After shipment, we will provide you with a tracking number (TTN) to track the location of your order.

Self-pickup addresses

Common situations

I don't have time to pick up the order from the office. What to do?Show more

If you have force majeure circumstances or do not have time to pick up the package - please notify us in advance. We will help extend the storage period or arrange for re-shipment.

What happens if I don't pick up the order?Show more

If the order is not picked up on time and returned to us, the cost of postal delivery (both ways) will be taken into account when re-ordering or deducted from the prepayment amount.

Can I pay in installments or cashless?Show more

Yes, if the order has not yet been transferred to the delivery service, we can change the address. Contact our manager as soon as possible - we will make corrections.

The order is already paid, but I did not receive confirmation. What to do?Show more

Check the "Spam" folder in your mail. If there is no letter - write or call us, and we will immediately check the status of your order.

I have a question about the order. How to contact you?Show more

The fastest - call the number indicated on the site. You can also write to us in Viber/Telegram or use the feedback form.