FAQ

Frequently asked questions about delivery and payment

What payment methods are available?
We accept card payment, cash on delivery (postpay) or bank transfer.
How long does delivery take?
Shipment is made within 1-2 business days. Delivery time depends on the chosen postal service and your city.

Frequently asked questions about products

Is all production your own?
Yes, 90% of products are manufactured at our production in Ukraine.
Can I order custom size bed linen?
Yes, we make custom tailoring. Just fill out the form or contact the manager.

Technical support (account, authorization)

Can't log into my account. What to do?
Try resetting your password. If the problem persists - contact support.
How to change delivery address in account?
Log in to profile → Settings → Delivery address.

Loyalty program

Are bonuses provided for purchases?
Yes! Registered customers automatically accumulate bonuses that can be used on the next order.
Are there discounts for the first order?
Yes, we often provide discounts to new customers - follow the banner on the site or subscribe to the newsletter.

Dropshipping

How to become a dropshipper?
Go to the "Partnership" page and submit an application. We provide access to the catalog and wholesale prices.
Can I sell your products on my own website?
Yes, dropshipping allows you to sell our assortment without warehouse and risks.

Didn't find the answer?

Fill out the feedback form - we will answer you within 1-2 business days.